ServiceNow Customization vs Configuration
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YouTubeGetSome ServiceNow PlatformProtect
ServiceNow Customization vs Configuration
Custom vs Config Let's start with the ServiceNow View: From a pure ServiceNow perspective, customization is all about coding. It's when you're diving into the guts of the platform, altering or writing scripts, modifying or creating new Business Rules, Script Includes, or UI Actions. If you're developing new capabilities that aren't part of the ...
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