As AI-powered CX proliferates, organizations should use it to amplify what human agents are good at — developing emotional ...

NinjaOne’s rise to a $5B valuation highlights the shift toward unified IT platforms, AI-driven operations, and the end of ...

Bill McDermott envisions a ‘control tower’ for companies as AI moves beyond intelligence to execution.

The National Highway Traffic Safety Administration (NHTSA) announced that the Ford Motor Company has recalled more than ...

Some readers may solve the problem procedurally: line up the two numbers, add the ones column, carry the one, and add the tens to get 43. Others might instead notice a creative shortcut: 29 + 14 is ...

On February 20, the National Highway Traffic Safety Administration issued NHTSA Campaign Number: 26V104000: Trailer Lighting and Brakes May Not Function. Sounds scary, especially if the trailer brakes ...

In a dark room, in the middle of the night, a woman lies dreaming. Suddenly, her eyes beneath their lids dart crisply left-right, left-right. The eye signal means she knows she’s dreaming. Lucid ...

WASHINGTON — Ford announced on Thursday they are sending an over-the-air update to the Integrated Trailer Module software in over four million vehicles as part of a safety recall. According to the ...

What are the most pressing global crises in 2026? Each year, the International Rescue Committee’s (IRC) Emergency Watchlist identifies the countries at greatest risk of new or worsening humanitarian ...

Wedbush added Salesforce (CRM) and ServiceNow (NOW) to its IVES AI 30 (IVES) after removing them in December 2025, and noted that the software sell-off is overdone. The firm removed Roblox (RBLX) and ...

ServiceNow reported strong growth in the 2025 fourth quarter. It serves a network of more than 8,000 clients globally who rely on its workflow automation software. Investors are down on ...