The National Payments Corporation of India (NPCI) is venturing into the future of "agentic commerce" through a new pilot program with the AI firm Anthropic. This collaboration allows users to delegate ...

The hidden cost of over-automating customer interactions and how to use AI to streamline processes that drive loyalty.

Chicken, one of the fastest-growing Korean fried chicken franchises in the United States, has announced the successful ...

"One-size-fits-all" menus are a thing of the past. Learn how hyper-personalization uses data, dietary preferences and even weather patterns to create dynamic dining experiences that boost loyalty and ...