WASHINGTON (CN) — The Trump administration attracted harsh criticism from the Washington political class Wednesday night after it posted a video using imagery from the video game Call of Duty to ...

Last August, the Google Phone app got a feature I immediately fell in love with: Calling Cards. Calling Cards allow you to create a customized screen whenever a contact calls you, including a ...

English rock band Radiohead told ICE to "go f--- yourselves" on Friday after one of their songs had been used in a video mourning the victims of illegal immigrant crime. Radiohead issued a public ...

Call centers have long served as the front line of brand trust. When a customer reaches out with a billing dispute or a product failure, the experience they receive shapes how they describe the brand ...

The promise of artificial intelligence has been simple: let the machines do the work. Instead, it may be creating a new headache from babysitting the machines. A new study published in Harvard ...

What starts as a fake refund scam turns into a full-blown counterattack. In this video, the team hacks into a scam operation, reverses the connection, and sabotages the scammers’ computers with a ...