Many financial institutions spend considerable time, resources and money on usability testing for their Web site…and with good reason. Usability testing is a critical qualitative step for identifying ...

Stakeholders have identified the need for a new software application. Business analysts have studied business practices and workflows, defined requirements, and requested functionality. Development ...

Even as an experienced information architect, I know that I will never get the design precisely “right” the first time. I always use paper prototypes to walk through a design. But even a design that ...

Usability testing is one of the most effective ways to uncover issues that users have on your website or app. It works whether you’re a behemoth with millions of users or a startup that’s just left ...

Open-source software developers have created an array of amazing programs that provide a great working environment with rich functionality. At work and at home, I routinely run Linux on my desktop, ...

An oncology electronic health record (EHR) was implemented without prior usability testing. Before expanding the system to new clinics, this study was initiated to examine the role of usability ...