Yes, websites track your behavior online. But some go much further than what you'd reasonably expect, using so-called session replays to create a detailed log of everything you do and type on a site.

Heap announces its acquisition of session replay specialist Auryc, adding qualitative insights to its quantitative analysis of digital user behavior Rachel Obstler, Heap (screengrab from Zoom call ) ...

The Plaintiffs’ Bar is well-known for pushing the boundaries of existing (and sometimes very old) laws with new and novel privacy claims. The most recent targets of ...

“This call may be recorded for quality assurance or training purposes.” We have all heard the outgoing announcement while on hold. One benefit of this announcement is that this common courtesy is part ...

The recent string of decisions rejecting plaintiffs' wiretap claims suggests this novel trend in privacy litigation is losing steam. But there are steps companies with consumer-facing websites can ...