In the end, the most sophisticated AI is the one that disappears into the background and lets the human connection shine.

Retail has an execution problem, and it’s bigger than many realize. Despite investments in forecasting systems and scheduling platforms, there’s a persistent disconnect between labor planning and what ...

DALLAS--(BUSINESS WIRE)--Retailers are facing increasing pressure to optimize staffing amid rising labor challenges and tighter margins. According to new research from Logile, many are still ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 AI CRM, today unveiled two AI-powered innovations for retailers: Agentforce for Retail and Retail Cloud with Modern POS, helping ...

Walmart is in the process of deploying AI-powered tools to meet key store associate requirements, including a task management solution that has reduced shift planning times from 90 to 30 minutes.

Walmart is among a growing number of retailers putting generative AI apps directly in associates’ hands to streamline their workdays and enhance customer service. Walmart associates already have ...