There’s nothing worse than getting a group of smart people together to solve a problem and having the discussion devolve into chaos. This usually happens when people are at different stages of the ...

Often leaders will think they are driving a problem-solving culture by insistent, or even just encouraging, team members to utilize the tools and templates of problem-solving. However, most ...

Commentary--Given the critical nature of today's business applications, an enterprise should develop a comprehensive strategy and consider the deployment of tools and processes to aid IT in quickly ...