Winning in AI-driven search requires redesigning the enterprise operating model around eligibility, governance, and ...

The Department for Work and Pensions (DWP) has published a “data strategy” document that sets out what it believes it will ...

Cutting SaaS licenses may save money fast, but without clear ownership and process, you’ll just trade spend for chaos.

Tech leaders: Create an IT operating model that can adapt to disruption and still deliver value Your email has been sent The quest for customer obsession is arduous — littered with obstacles that ...

Your engineering team ships weekly, but somehow pricing changes still take months. That gap stems from structural issues, and it reflects how most software companies were built: to monetize access, ...

For those who said governments could not move fast, our recent experience revealed otherwise. But it’s more than working from home — the public sector must be able to legislate, educate and deliver ...

St, Louis-based Ascension reported an operating loss of $52.6 million (-0.9% margin) for the three months ending Dec. 31, 2025, a more than $91 million improvement on the $143 million operating loss ( ...

As a fractional chief operating officer and business coach and consultant, I often end up discussing what value my client’s business delivers and how they deliver it. Most businesses are pretty clear ...

A new Forrester study finds firms that achieved higher performance levels transform their IT operating models and address challenges incrementally. Image: Adobe Stock IT operating models are in ...

Chief information officers often talk about their "IT operating model." This overly complex term describes the core activities needed to run an IT organization. IT does not exist in a vacuum. It ...

Many organizations invest heavily in safety initiatives but struggle to govern decisions consistently. In this master class, ...